While the fire tv has always shipped with a voice remote the first generation of the fire tv stick did not.
Amazon fire tv stick with alexa voice remote not working.
Reset your fire tv remote.
As of this article you can pick up a voice remote for 30 but the difference between getting a whole fire tv stick package with the standard remote 35 and with the voice remote 45 is only ten bucks.
Get help pairing your fire tv remote.
Check the fire stick remote batteries.
Go through them one by one and i am sure your remote will be working again.
Replace batteries in alexa voice remote 2nd.
Can t pair your fire tv remote during setup.
Use the fire tv app to pair your remote.
Unplug your fire tv device from the power cord or adapter then plug it back in.
Amazon fire stick remote is one power hungry accessory.
The fire tv remote should be not more than 10 feet away from the device.
For more help try our amazon fire tv forum.
Use your mobile device like a fire tv remote.
Add to order update fire tv remote finder and headphone jack attachment.
Use alexa voice control as an alternative.
Not compatible with alexa voice remote for fire tv stick 1st gen or the basic amazon fire tv remote.
Replace batteries in alexa voice remote 2nd generation use fire tv app to pair remote.
If you have seven controllers paired remove one of them before attempting to pair another.
Avoid placing the fire tv stick remote from other electronics.
Pair additional fire tv remotes.